good111 Privacy Policy
This document clearly explains how your personal information is collected on the good111 platform, what purposes it is used for, and how it is kept secure.
This Privacy Policy ("Policy") applies to the good111 platform and all related services. When you use good111's website, create an account, or use any service, you automatically agree to the terms of this Policy. This Policy should be read together with our Terms and Conditions, as both documents together form the complete legal basis for using the platform. good111 places the highest importance on user privacy and is committed to data protection.
Table of Contents
Definitions and Scope
The key terms used in this Policy are explained below:
- "Platform" refers to good111's website, mobile application, and all related digital services.
- "User" refers to any person who has registered with good111 or is using the platform.
- "Personal Information" refers to any information that can be used to identify a specific individual.
- "Processing" refers to any operation involving the collection, storage, use, transfer, or deletion of information.
This Policy applies to all users of good111, whether they access the platform from Bangladesh or any other location. By accessing the platform, you acknowledge that you have read and understood the full contents of this Policy.
What Information Is Collected
2.1 Registration and Identity Information
The following information you provide when opening an account with good111 is collected:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Password (stored in encrypted form)
- National ID or passport number (where applicable)
2.2 Financial Transaction Information
Financial information is processed during deposits and withdrawals. This includes:
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Bank account details (for bank transfers)
- Transaction amount and time
- Transaction reference number
Please note — good111 never stores your complete financial credentials. Transactions are processed through payment partners via secure gateways.
2.3 Usage Information and Device Details
Some technical information is automatically collected while you use the platform:
- IP address and geographic location (at country level)
- Device type, operating system, and browser version
- Time of platform access and session duration
- Which pages or sections were visited and for how long
- Game history and betting activity
How Information Is Collected
3.1 Information Provided Directly
You provide information directly by filling out registration forms, completing account verification, submitting deposit and withdrawal requests, and contacting the support team. Information you share via good111's 24/7 live chat and email support is also recorded.
3.2 Automatic Collection
Technical information is collected automatically through cookies, web beacons, and log files. Information collected this way is primarily used to analyse platform performance and maintain security.
3.3 Through Third Parties
A limited amount of information may also be received from payment partners, identity verification services, and third-party fraud prevention providers. Such information is used solely to confirm account legitimacy and transaction security.
Purposes of Using Information
good111 uses collected information only for the following specific purposes:
- Account Management: To complete registration, identity verification, and login processes.
- Transaction Processing: To carry out deposits and withdrawals properly.
- Customer Support: To resolve issues and answer queries.
- Security: To prevent fraud, unauthorised access, and money laundering.
- Service Improvement: To improve platform performance and user experience.
- Responsible Gaming: To identify unusual usage patterns and provide relevant support. Ensuring user wellbeing in line with our Responsible Gaming Policy is one of good111's key responsibilities.
- Legal Compliance: To comply with applicable laws and regulations.
- Communication: To send important service-related notifications.
good111 does not use your information for any purpose beyond those listed above.
Sharing Information with Third Parties
good111 does not sell or rent your personal information. Information may be shared with third parties only in the specific circumstances below, and only to the extent necessary:
5.1 Service Providers
Limited information is shared with our approved partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and fraud prevention. These partners are bound by data confidentiality agreements.
5.2 Legal Authorities
Information may be provided based on a court order, government directive, or a valid request from a law enforcement agency. In such cases, good111 provides only the information that is strictly required.
5.3 Business Transfers
If there is any change in the ownership or management of good111, user information may be transferred to the new operating entity. Users will be notified in advance in such cases.
5.4 With Consent
Information may be shared with other parties where you have given explicit permission and where it directly benefits you.
Cookies and Tracking Technologies
good111 uses cookies to run the platform properly and to improve the user experience.
6.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and keep the platform secure. Without these, the platform cannot function correctly.
- Functional Cookies: To remember your language preference and usage patterns.
- Analytical Cookies: To analyse traffic patterns and improve services.
6.2 Cookie Controls
You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may limit some features of the platform.
Data Storage and Security
7.1 Security Measures
good111 uses industry-standard technology to protect your information:
- All data transmission is secured through SSL (Secure Sockets Layer) encryption.
- Passwords are stored as encrypted hashes — not in plain text.
- Regular security audits are conducted.
- Limited access policy — only authorised staff can view user information.
- OTP-based two-factor verification process.
7.2 Retention Period
Information is retained for as long as your account is active and for as long as required to meet legal obligations thereafter. Financial transaction records are generally kept for the prescribed mandatory period. Once the required period has ended, information is securely deleted or anonymised.
7.3 Response to Data Breaches
If a data breach occurs, good111 will act promptly. Affected users will be notified as quickly as possible and the necessary steps will be taken to limit any damage.
Your Rights
As a user of good111, you have the following rights over your personal information:
8.1 Right to Access
You can find out at any time what information good111 holds about you. This request can be made through our support channels.
8.2 Right to Rectification
If any of your information is incorrect, you can request a correction. Some information can be updated directly in your account settings.
8.3 Right to Erasure
In certain circumstances you can request that your information be deleted. However, this right may be limited where legal obligations or ongoing disputes apply.
8.4 Right to Restrict Processing
For specific reasons, you can request that the processing of your information be temporarily suspended.
8.5 Right to Object
If you object to your information being used for a particular purpose, you can let us know. Our support team will assist you with this.
To exercise these rights, contact good111's support team. Our team is available 24 hours a day in both Bengali and English.
Protection of Minors
good111 strictly does not allow anyone under the age of 21 to use the platform. Age verification must be completed during registration.
If it is found that information belonging to a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.
Parents are requested to monitor their children's online activities and notify our support team if anything suspicious is noticed. good111 follows a zero-tolerance policy regarding underage users.
Policy Changes
good111 reserves the right to modify or update this privacy policy as needed. If any significant changes are made:
- A notice will be posted on the main page of the platform.
- Users will be informed via their registered email or account notifications.
- The "Last Updated" date at the top of the policy will be changed.
If you continue using the platform after the changes, you will be considered to have accepted the updated policy. It is therefore recommended that you review this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding your information in relation to this privacy policy, please contact good111:
- Live Chat: Platform live chat service — available 24 hours a day, 7 days a week, in Bengali and English.
- Email: [email protected]
Answers to general questions about data storage and privacy can also be found on our Frequently Asked Questions (FAQ) page. Our support team generally responds within a short time.
To learn more about good111, visit our About Us page, where full details about the platform's services, goals, and operations are provided.
This policy applies to all users of good111. In the event of any legal dispute, the Bengali version of this document shall be considered authoritative. It is the user's own responsibility to read and understand this privacy policy.