Responsible Gambling — Stay in Control
At good111, entertainment should always be a source of enjoyment, not stress or worry. Enjoy the games within set limits — age, budget, and time all matter.
Gambling is enjoyable only when it is entertainment
Online gambling is a leisure activity for those who take part — much like going to the cinema or watching cricket at the stadium. good111 believes that as long as gambling stays within one's means, it is a healthy form of entertainment. Problems begin only when gambling goes beyond one's control and has a negative effect on personal life, relationships, or finances.
Our Terms and Conditions clearly state that good111 does not encourage any user to bet beyond their financial means. Set a clear budget before you play — and treat that budget as an entertainment expense, not money you expect to get back.
A few simple habits can help keep you safe while playing at good111: set a fixed time limit for each day, do not increase your bets to recover losses, and stop playing when you are tired or under stress. Under our Privacy Policy, your account information and activity are kept completely safe and secure.
If you have any questions or need help with your account, our FAQ section has many answers. If you cannot find what you need there, contact our support team directly.
A Promise to Yourself
- I play only for entertainment
- I do not go beyond my budget
- I can accept losing
- I do not play out of compulsion
- I am over 21 years old
- I can ask for help when I need it
Self-Control Tools
good111 gives you the ability to manage your own gambling. You can set any of the limits below through our support chat or email.
Deposit Limit
Set an upper limit on how much you deposit per day, week, or month. Once set, reducing the limit takes effect immediately; increasing it requires a waiting period.
Session Time Limit
Set a daily time limit on how long you play in one sitting. When the set time is up, the session ends automatically and a break is required before you can start again.
Cooldown Break
Temporarily close your account for a few days — anywhere from 24 hours to 30 days. You will not be able to log in during this time, but your account will not be deleted.
Self-Exclusion
If you want to stop gambling for an extended period, apply for self-exclusion — from six months to five years. During this time the account cannot be reactivated, and no promotional messages will be sent.
Activity Review
View your gambling history, a summary of wins and losses, and time spent. Understanding your own patterns helps you build healthier habits.
Direct Support
Contact good111's 24/7 live chat or email at any time. Our support team assists in Bengali and is always ready to help you set limits.
Apply for Self-Exclusion
Fill in this form and send it to our support team — they will guide you through the next steps.
How to tell when gambling is becoming a problem
If you notice any of the signs below in yourself or someone you know, take action right away.
Chasing Losses
Repeatedly increasing bets to win back lost money creates a dangerous cycle that becomes very hard to break.
Gambling with Essential Money
Spending money meant for rent, food, or family needs on gambling means it is no longer under control.
Disrupted Sleep and Daily Routine
Staying up late to gamble, neglecting family time, or losing focus on work or studies are worrying signs.
Hiding It
Feeling the need to keep your gambling secret from family or friends, or to lie about it, is a warning sign.
Restlessness When Unable to Gamble
Feeling irritable, anxious, or uneasy when you cannot gamble is a sign of emotional dependence.
Gambling on Borrowed Money
Taking out loans, using credit, or asking others for money to gamble is a sign of a serious situation.
Ways to Get Help
Asking for help takes courage. You are not alone — good111 and the people close to you are here for you.
good111 Live Chat
Contact us through live chat seven days a week, at any hour. Support is available in both Bengali and English — from setting account limits to self-exclusion, we can help with all of it.
Email Support
Write to us in detail at our support email. Our team will respond as quickly as possible and guide you through the necessary steps. Email: [email protected]
Family and Friends
Talk to your family and close friends. They are your greatest source of support. Being open about your situation makes finding a way forward much easier.
Professional Counselling
Speak with a mental health professional or counsellor. Several organisations in Bangladesh provide counselling and treatment for gambling addiction. Guidance from an experienced professional is the most effective approach for long-term recovery.
Support Groups
Support groups made up of people facing the same struggles are very effective on the road to recovery. Sharing experiences and seeing others succeed provides real motivation.
good111's Commitment to Responsibility
good111 believes gambling is enjoyable only when it is done entirely by choice and with full awareness. We are committed to creating an environment where users can make their own decisions freely.
How to Plan Your Budget
Before you start playing, set a monthly entertainment budget. Never go beyond it. Money set aside for rent, food, healthcare, or a child's education should never be used for gambling. Treat the money you bet as money you could fully lose — if losing it would not cause a problem in your daily life, then it is a safe budget.
Time Management
Playing for long stretches at a time reduces your ability to make good decisions. Take at least one break every hour. Avoid gambling late at night or after drinking alcohol — the tendency to make risky decisions is higher in those situations.
Protecting Minors
If there are children or teenagers at home, never share your account details with them. Password-protect your devices and do not leave your device unattended while logged in to your account. If you suspect someone under 21 is using an account, report it to good111 support.
Understanding the Reality
Every outcome in a casino game or slot is completely random. The result of a previous round has no effect on the next. No strategy or system can guarantee a game outcome. The purpose of gambling is entertainment, not building wealth.
Quick Support
For any issue, good111's support team is available 24 hours a day, seven days a week.
- Live Chat — Instant Response
- Email — Detailed Support
- Available in Bengali and English
- Full Confidentiality Maintained
- Self-Exclusion Application Assistance
Email: [email protected]